Privacy Policy

Introduction

At Lumina Studios, located in the heart of New York City, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way. By using our services, you agree to the terms outlined in this policy. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information.

Information Collection

We collect various types of information to provide and improve our services:

• Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when booking a session, subscribing to our newsletter, or contacting us.
• Payment Information: When you book a studio or purchase a service, we collect payment information such as credit card details. This information is processed securely through our payment gateway provider and is not stored on our servers.
• Usage Data: We collect information about how you use our website and services, including your IP address, browser type, operating system, pages visited, and the time and date of your visit.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, and gather demographic information. You can control the use of cookies through your browser settings. See our Cookies Policy for more details.

Use of Information

The information we collect is used for the following purposes:

• Providing and Improving Services: To process bookings, manage your account, provide customer support, and improve our website and services.
• Communication: To send you important updates, newsletters, promotional offers, and other relevant information. You can opt-out of receiving promotional emails at any time.
• Personalization: To personalize your experience on our website and tailor our services to your individual needs and preferences.
• Analytics: To analyze trends, track user behavior, and gather demographic information to improve our marketing efforts and overall business strategy.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: Using encryption to protect sensitive data transmitted online.
• Firewalls: Implementing firewalls to prevent unauthorized access to our systems.
• Access Controls: Restricting access to personal information to authorized personnel only.
• Regular Security Audits: Conducting regular security audits to identify and address vulnerabilities.

Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.

Cookies

We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. They are used to remember your preferences, track your activity, and personalize your experience. For more information about the cookies we use and how to manage them, please see our Cookies Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

"At Lumina Studios, we are dedicated to maintaining the trust and confidence of our clients. This Privacy Policy reflects our commitment to protecting your personal information and ensuring transparency in our data handling practices." - Isabella Rossi, Founder, Lumina Studios.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

Lumina Studios
123 Chelsea Avenue
New York, NY 10011
Phone: (212) 555-1212
Email: [email protected]

This Privacy Policy is effective as of October 26, 2025.